Returns & Refund Policy

At Ink N Bow, every product is thoughtfully handcrafted and personalized just for you. Please read our policy carefully before placing an order.

No Returns or Exchanges

As all our products are made-to-order and customized, we do not accept returns or exchanges once the order is confirmed.

Orders can be cancelled within 12 hours of placing the order OR before design approval (whichever is earlier)
Once the design is approved or the 12-hour window has passed, the order is processed and cannot be cancelled or modified

We take utmost care in quality and packaging. However, in rare cases:

If you receive a damaged or incorrect product, please contact us within 12 hours of delivery
Kindly share clear images and an unboxing video for verification
Once approved, we will offer a replacement (no refunds)

All our products are handcrafted and customized. Therefore:

Since each product is handmade and personalized:

Minor imperfections such as small scratches, slight uneven textures, or finishing variations may occur
These are a natural part of handcrafted products and are not considered defects
This is especially applicable to delicate elements like ribbons and decorative details

Refunds

We do not offer refunds once an order is placed and processed.
Refunds are only applicable in cases where an order cannot be fulfilled from our end.

Need Help?

For any concerns or assistance, feel free to reach out to us: